FAQ'S
Q. Are the rings sterling silver?
A. Yes, the rings that say pure sterling silver are sterling silver filled. The other silver rings are sterling silver plated. They go through a process called electroplating which gives it a sterling silver plating & and allow us to sell it to you at an unbeatable price. The Rose Gold Rings are Rose-Gold Plated, and the Yellow Gold rings are 14K Yellow Gold plated.
Q. Are the diamonds real?
A. The diamonds are made of Cubic Zirconia. The synthesized material is hard like diamonds, extremely durable and very close in visual likeness to diamonds making our diamonds look just like real diamonds. This is why our engagement rings are a great option for those looking for a beautiful ring with a low cost.
Q. What is your Return Policy?
A. See our Shipping & Return Policy Here
Q. When will an item be back in stock?
A. We try to restock our out-of-stock items as quickly and as often as possible. You can click on “notify me” next to the item and size on our website, and you will automatically receive an email as soon as it’s back in stock.
Q. Are you interested in Collaborating?
A. Email us your Instagram link with any other additional information at Collab@raejewelry.co for consideration. With an overwhelming interest in collaborations, we may not have the ability to reply to every request, but we will reach out if we are interested in collaborating with you!
Q. Do you ship internationally?
A. Yes we do! Once you enter your shipping address, your shipping cost will calculate. We ship international orders through USPS International. Once it clears customs, it is handed over to your country’s postal service. We do not collect duties or taxes and we cannot determine what duties or taxes will be levied. We recommend consulting your country’s customs policies to best estimate these charges. The recipient is responsible for all duties, taxes, and customs fees of the package.
Shipping & delivery times can vary depending on a number of factors including the mail carrier you’ve chosen (USPS vs UPS), your location, and package size. For the most detailed tracking updates, we recommend entering your tracking number into your postal service’s website.